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In the community · Social workers & students
For frontline social workers and students. The hardest lines in a home visit, a crisis call or a family meeting — we are writing them into practice with frontline social workers.
One free session · it opens in the counseling room for now; social work scenes are being co-written
05 · Visit
Simulated clientNo. S-01 · Community visit
Grandma Chen
72 · Female · Lives alone · Referred by the community grid worker
Her husband passed away last year and her son works in another city. Lately she won't even go downstairs; when the grid worker visited she only said "don't bother about me."
Supervisor's note
On the first visit, don't talk about "services" yet — get her to open the door willingly first.
The first 3 scenes are being written with frontline social workersSub-district offices, stations and NGOs welcome
Three doors
On the phone she said, “Don't bother coming.” At the door, it opens just a crack.
“I'm not here to sort anything out today. I just came to see how you are.”
What you practice
On the duty line, the caller talks fast, one sentence tumbling into the next.
“I'm listening. Take your time. I'm not hanging up.”
What you practice
Mother and son haven't spoken in a week. You're sitting in the middle of the living room.
“I'm not here to decide who's right.”
What you practice
None of the three is open yet. What you can practice today is the groundwork of any conversation: respect, warmth and genuineness, in a counseling-room scene.
See also: In the counseling roomIn everyday life
The practice loop · illustrative
01 / 05
Every visit starts with a referral: who sent it, why, and what happened the last time someone knocked. Read it before you go.
No. S-01
Grid worker's note
When I called round she only said “don't bother about me.”
Co-writingThis loop already runs in the counseling-room scenes. Grandma Chen's scene is being written with frontline social workers; you can practice it as soon as it opens.
First scenes & the co-writing plan
All simulated clients · none are real cases
Living alone: the first home visit
Grandma Chen · 72 · referred by a grid worker
Arranging a visit after a refusal; saying at the door who you are, why you came and what you'll record; a follow-up
A minimum-income household: here to help, and to check
Naming both roles; informed consent; hearing needs beyond the checklist
A teenager out of school: talk to Mum first
Not taking sides; letting the parent finish; bringing the child's voice into the room
An agitated caller on the duty line
Safety first, then the next step; no promises you can't keep; what you can do and where to refer
First contact about domestic violence
First contact only: checking safety, the limits of confidentiality, referral
Writing a service note from one conversation
Facts apart from judgements; quoting the service user's own words
Partners share a situation
A real, de-identified situation: who, where, and the line that got stuck.
We write the file and the rules
The simulated client's file, what they resist, what softens them, and the risk boundaries.
Frontline review, trial, rewrite
Frontline workers and supervisors practice it first; whatever feels off gets rewritten.
Stamped, then opened
“Simulated client · not a real case.” Only reviewed versions open for practice.
Names appear once reviewers are confirmed; until then we list roles only.
What partners bring
Working togetherWe'll agree the details by email.
What your organisation sees
During practice
Supervisors can follow a session as it happens, pass a quiet note at the key moment, or step in when needed.
Live · sessions in progress
Quiet note → Worker A
Hold off on services. Ask how she's been eating.
After practice
Read the whole transcript and write one overall comment; the worker sees it when they open their review.
Transcript
Hello, we have lots of services that could help you.
I'm fine. You people don't need to bother about me.
✎ Supervisor's overall comment
Her day first, services later.
After a cohort
Generate a group training report (a snapshot) per class: where everyone got stuck, who needs a closer look, where to start next time.
Group training report · snapshot
“Let the AI help you rehearse the opening; keep supervisors' time for real cases.”
Accounts set up in bulk by us
Screens are illustrative. For now, practice and reports are organised by “class” in the product.
Pricing
FOR ORGANISATIONS · PILOT
Sub-district offices · social work stations · agencies · university departments
FOR PRACTICE · INDIVIDUAL
$19per month · monthly subscription
Practice the groundwork of conversation in counseling-room scenes; social work scenes are still being written.
FOR EVERYONE · INDIVIDUAL
FAQ
Practice here; leave real clients at the door.
Still have questions? Email contact@mirror-ai.app
Not yet. They're being written with frontline social workers; the first batch covers a first home visit to an older person living alone, a minimum-income household, and a family visit about a teenager out of school. What you can practice now is the groundwork of conversation (respect, warmth, genuineness) in counseling-room scenes. When social work scenes open, Grandma Chen will be the first.
Clients often didn't ask for you; the conversation happens in their home or on the phone; you may be there both to help and to check; and after the talk come notes, referrals and follow-ups. Social work scenes will be written around this, and the review criteria will be set with supervisors and university social work faculty.
Please don't. Every client here is simulated; never enter a real service user's name, address, ID number or anything else that identifies them. That's social work confidentiality, and it's our rule too.
They're in the second batch and cover first contact only: make sure the person is safe first, then the next step; say what you can do, and refer when it's time. Specialists review these scenes before they open, and they don't replace your agency's crisis procedures or your supervisor. In a real crisis in mainland China, call the psychological assistance hotline 12356; if someone is in danger, call 110 first.
Founding partners and pilot terms are agreed by email: contact@mirror-ai.app. We set up accounts in bulk; supervisors can watch sessions live, read full transcripts and write an overall comment, and generate a group report per class.
We can't promise that. Whether it counts is up to local authorities or professional associations.
Your first client
Social work scenes are being written with the front line. Organisations can apply as founding partners; individual social workers can start with the basics today.
For now this opens a counseling-room session; when social work scenes open, Grandma Chen will be the first.
Mirror AI
